The Temporary Employee Relief Scheme (TERS)


TERS is an intervention which allows employers to pay staff directly during the Covid-19 pandemic and avoid retrenching any of your staff members. Employees will receive a wage payment through TERS. In terms of the TERS process, the UIF may fund your company if you are affected by COVID-19 directly in relation to the TERS allowance. This will be applicable to your company if you have the following:

  •  registered with UIF
  •  compliant with the relevant UIF legislation, and
  • making your required monthly contributions





Should your business not be compliant, you will be able to undertake to pay outstanding contributions and bring your required declarations up to date within a stipulated time frame.

Relief Program Summary:


The Temporary Employee Relief Scheme (TERS)

If this is an opportunity your business can benefit from, email, for more information. You will receive an automated response outlining the procedure and information you will require.

A: Process

Step 1

Key Documents required:

  • Prescribed template that will require critical information from the employer – employees bank details needed here. Refer to section C for more clarity (On next section in blue)
  • Employer or Bargaining council applying must complete this (attachment 4)
  • MOA (completion of the agreement between UIF, Bargaining Council and Employer); only applicable to employers that has more than 10 employees
    • Choose the MOA relating to your role in the process:
      • Employer (attachment 5)
      • Bargaining Council that can pay the benefits directly to employees (attachment 6)
      • Bargaining council that cannot pay employees directly (attachment 7)
      • Tourism or Mineral council (attachment 8)
    • Confirmation of bank account details for Covid19ters in the form latest bank confirmation letter (no need to certify)
    • Letter of Undertaking (attachment 9)

      **All documents submitted will be subjected to verification.


      Step 2

      Submission Process

      Submit t all documents as required to UIF via dedicated mailbox

      Total of 5 documents (exclude MOA if under 10 employees)


      • Fill company name on page 1
      • Initial each page
      • Sign in full at the end

      Step 3


      Our Covid19 system will attend to all application and thereafter send you a approval/rejection letter.

B: Additional  Information


  1. Minimum Wage – The Minimum wage that will be used to determine minimum payment to employees is R3500 Per Month
  2. Opening of a special account is only applicable to Bargaining council as they represent multiple employers.
  3. Payment can be made to either:
  • Employer
  • Bargaining Council /Council
  • Employees
  1. Leave income = salary paid during lockdown/shutdown period if applicable.  There could be R0 earned.
  2. Termination date is the last remuneration date received by the employee for the shutdown.  This could be either 26th March or 31st



 C: Rules for Completing Prescribed Template


Step -1                      

Prepare the list of all employees with all mandatory information using the file National Disaster Payment – Excel Template (Attachment 1)

Step -2                       

Use the “Guidelines – To Convert_ Excel_TO_CSV” document as required by UIF

Step -3                       

Refer attachment 3 to view sample of what we need as a final CSV file.

Step -4                       

Submit 5 files in total. (exclude MOA if under 10 employees)

Enquiries regarding process or clarification can be directed to 0800 030 007 or 012 337 1997

Templates & Documents

Get In Touch

082 313 2061

gauteng, south africa

LifeGap teaches you what you need to know to be prepared for the “Real World”. The book is divided into three sections; Personal, Financial and Governmental.