Course Overview

The information provided in this course is to give you a basic understanding of different departments and companies that you normally have to deal with at a certain stage in your life. The information provided in this course is generic and more information should be requested from the institutions mentioned below before making any financial or life decisions. This course should be used as a stepping stone to understanding the different departments. We are not and do not claim to be associated with any institution below or claim to be financial advisors. All the information and contact details provided below are correct to the best of our ability when going to print. We will try our best to have the most updated information available on our website but take no responsibility for incorrect details provided below. All Rand values provided are estimated and you will need to verify the actual amount with the institution.

1. Personal & Career Life

1. Searching Online

The internet makes it really easy to search for just about anything, including information on companies, services and products. Learn how to effectively search online.

2. Email Accounts & the Cloud

An email account is a virtual address where people can message each other and it’s getting harder and harder for people to do without them. Learn how to set up an email account as well as how to store important documents online for easy access.

3. Getting a Job

Getting a job requires that you complete a few steps successfully, including creating a CV and going for an interview.

4. How to Get a Promotion

Asking for a raise can be a daunting task, but if you’re prepared for it, it will not only be easier to ask for an increase in your salary, but you’ll also have a better chance of getting it.

5. Renting a House

Signing your first rental agreement? Before you start packing those moving boxes and thinking about what colour curtains to buy, take some time to think about whether you’re protecting yourself when signing your lease agreement.

6. Addictions

Addiction can be a challenging problem to try to solve on your own. Whether you’re the one who wants to change your life or you’re looking to support someone else, there are a variety of supports available in South Africa to help you along the way.

7. Getting Organised

Being organised is about more than simply knowing what you want to do and when you want to do it – it’s a skill that allows you to prioritise just about everything in your life, allowing you to focus on what’s important.

8. Medical Aid

Medical aid ensures that you and your family are protected in the event that the worst should happen. If you or a family member gets sick, medical aid will ensure you can get the medical support you need.

9. Nutrition

Food is the fuel that powers the body and so it’s important to know what fuel you need to get the most out of your daily life. You wouldn’t put petrol into a diesel car, so why put just anything into your body?

10. Complaining Effectively

Imagine someone complaining. What do you think of? Immediately, you might be picturing someone angry, irrational and loud. LifeGap teaches you what steps to follow to complain effectively.


11. Travel

Whether you are traveling for work or pleasure, it can be tough to navigate the world of ticket purchasing, visas and airport layovers. Luckily, with some preparation, you can turn the stress of travelling into a more relaxed experience.

2. Financial Life




1. Bank Accounts

Opening an account is the easy part – deciding what account is right for you can be somewhat trickier. Opening a bank account is the start of your journey to managing your finances effectively.

2. Credit Scores

A credit score is a tool used by lenders to help determine whether you qualify for a particular credit card, mortgage or service. Learn how to keep your credit score high with a few easy steps.

3. Manage your Bills

This section includes tips on managing your credit so that you can stretch your salary, as well as tips on how you can start saving more money each month.

4. Goal Setting

Goal setting is important for one specific reason: How can you achieve something if you don’t know what it is you want to achieve?

5. Payday Loans

There are many reasons people choose to use micro-loans. Usually, these loans are easier to get than loans from traditional banks. Learn the pro’s and con’s of Payday loans.

6. Applying to Universities

Applying to Universities is as simple as  following instruction and gettting all the information you need. Included in this module is contact details for the different universities in South Africa.

7. Applying for a Study Loan

A student loan or study loan is a term that is used interchangeably. Learn what institutions offer student loans and bursaries and how to apply for them.

8. Financing a Vehicle

There are many decisions you need to make when you’re looking at getting your hands on a car, including choosing between new or used, and buying or leasing. Learn when the best time to buy a vehicle is as well as what to look out for.

9. Buying a House

Your mortgage is likely to be the biggest debt you’ll ever take on, and so it also needs to be the one you consider most carefully. LifeGap offers tips and information to assist you when purchasing a home.

10. Planning for Retirement

Starting early is very important when it comes to saving for your pension. This will allow you more years to save for your retirement.

3. Government Life

1. Apply for ID and Passport

You’ll need an ID book or passport for a variety of things, including renting properties, opening a bank account and even getting a driver’s licence. LifeGap shows you the different ways to apply for an ID book & passport.

2. Driver’s Licence

Getting a driver’s licence is both exciting and daunting – after all, the process of applying and preparing for that big day can be really tough. Learn the steps involved on how to prepare and pass your driver’s licence.

3. Registering with SARS

Learn how to register an income tax number and your efiling profile with the South African Revenue Services.

4. Complete an Income Tax Return

A tax return is a document that you submit to SARS (the South African Revenue Service) that outlines how much tax you owe or through which you request a tax refund (in cases where you have deductions in which you can claim for). Learn the basics on how to file a yearly tax return.

5. Getting a Tax Pin

A tax clearance pin is a document that confirms that a person’s tax affairs are in order. There are a variety of reasons why people would require this sort of certificate, including tender applications, emigration and for some credit applications.

6. UIF (Unemployment Insurance Fund)

The UIF, or Unemployment Insurance Fund, provides financial relief, on a short-term basis, for those who either become unemployed or who can’t work due to illness, maternity or adoption leave. Learn how to apply for these benefits.

7. WMC (Workman’s Compensation)

Most workers have the right to claim Workman’s Compensation, or WC, if they’re too ill to work, or in the event they are injured.


The CCMA, or Commission for Conciliation, Mediation and Arbitration, is an independent, state-funded body with representatives from business, government and labour. This organisation was designed to resolve disputes, usually between employers and employees. Learn how to submit a valid complaint to the CCMA.

9. Getting a Police Clearance

This service is usually required by people who are in the process of emigrating or those who are applying to work abroad. LifeGap shows you the application process and gives you the contact details needed to submit your application.

10. Government Pension

The South African state pension is also called the state old age grant. It’s important for everyone to be aware of what they are entitled to in order to prepare for retirement.